Patients + Families

Greene County General Hospital is dedicated to providing patients with compassionate, high quality care with the most advanced technology. This Patient and Families information is provided to help answer questions you may have about our hospital, our services, or policies that may affect your stay.

If you are experiencing an emergency…

Call 911 or go directly to the Emergency Department entrance for registration and treatment.  If you are unsure of whether or not you are experiencing an emergency, here are some helpful guidelines MedlinePlus: Signs of an Emergency.

If you are registering for outpatient services…

Please bring proper identification and current health insurance documentation, if applicable. All patients will be asked to pay for a portion of their services at the time of registration.

All patients should register at patient registration in the Emergency Room lobby. Each patient will receive a computer generated identification band with patient name and other identifiers.

Surgical outpatients should arrive at the hospital a minimum of one hour before the scheduled procedure and register at patient registration in the Emergency Room lobby.

The patient’s birth date will be repeatedly requested by staff members to protect patient identity and safety.

If you are visiting a patient…

Greene County General Hospital reserves the right of patients to choose who may or may not visit them. Restrictions to visitation outside of patient preferences are based on clinical needs and the health and safety of visitors and patients.

Following recommendations from the CDC and Indiana State Department of Health, GCGH has restricted visitors to:

  • Only visiting during visiting hours, 7 a.m. – 7 p.m.
  • Visitors must be screened at entrances and wear a mask
  • No visitors under the age of 18
  • Only one visitor per patient, if the patient has not tested positive for COVID-19 or is not a COVID-19 rule-out (test results pending)


Both cafeteria entrances are closed but curbside pickup is available. The emergency department and main lobby entrances will be the only entrance points to the hospital. The Emergency Department entrance is open 24 hours 7 days a week.

Thank you for understanding and following our visitor restrictions. The safety of our employees and patients is our first priority.

Greene County General Hospital is a latex-free facility, so we ask that you refrain from bringing balloons to our patients.