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Check in on your mobile device before your appointment! Mobile registration and check-in streamlines arrivals at our My Clinics offices by allowing patients to check in on their own mobile devices using a link sent in an email or text message, either prior to visits or when they arrive. Scheduling and registering online is also available. Click here to schedule a My Clinics appointment.
Mobile check-in and online registration FAQs
Q: What is Mobile Check-in?
A: Mobile check-in allows you to complete pre-visit registration from your own device (any smartphone, computer or tablet) ahead of time and in the privacy of your home.
Q: Why do Mobile Check-in?
A: This saves you time when arriving at our practice and ensures that your health records will always be up-to-date. The information you enter is private and secure and will allow our team to better care for you.
Q: Is Mobile Check-in secure?
A: Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as My Clinics related to protecting your family’s information. For additional information about Phreesia’s security visit https://www.phreesia.com/patient-privacy.
Q: Do I use Mobile Check-in for every appointment?
A: Yes. But once you have completed the initial registration, the next time will be much quicker because your answers are saved in the system.
Q: Do I need to download an app to do Mobile Check-in?
A: No. There is no app – you simply click the link provided in the text message or email. This allows you to securely answer any registration and medical questions necessary for your appointment.
Q: Can I complete the forms in a language other than English?
A: Yes! Mobile registration is available in 20 different languages.
Q: What happens if I can’t finish my registration before the appointment?
A: That’s okay! If you have not completed your registration before the visit, see one of our patient access reps, and they will be happy to send you a new link. Don’t worry, the information you entered previously is saved.
Q: What if I have questions or feedback?
A: You can talk with any of staff in the clinics.