When it comes to clinical quality, everyone makes the team

Quality Team Members- Jill Raines, MBA, MSN, RN; Megan Brust, Kyla Nichols, RN, BSN and Kylee Ferree (not pictured- Briana Husband and Stacy Street RN, BSN).

Greene County General Hospital is committed to quality.  Even though everyone at Greene County General Hospital is part of quality, we have a dedicated team charged with monitoring quality improvement efforts. They meet regularly to review performance data, identify areas in need of improvement and carry out and monitor improvement efforts.

Greene County General Hospital complies with nationally recognized Joint Commission quality standards. 

The Joint Commission is an independent, nonprofit organization that evaluates health care organizations to help guide safer and more effective quality care practices.

In 2018, all My Clinics locations became accredited as Exemplary Providers by The Compliance Team.

Patient Safety is very important at Greene County General Hospital, and we are committed to providing the highest quality services. Anyone believing they have information regarding quality, patient safety, or environmental concerns in which care is provided may report their concern to Joint Commission.

The preferred method for submitting a concern is through the Joint Commission’s online submission form. To access the form, click here.

You can also provide a brief summery of your safety concern and the complete name and address for the location where care was received. Please be as specific as possible and mail to:

Office of Quality & Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

In order to protect your Personal Health Information, the Joint Commission will not accept copies of medical records, photos, or billing invoices and other related personal information.

You can also call the Joint Commission at (800)-994-6610

Mission: To provide access to quality and cost efficient health care and to promote healthy lifestyles to people in our service area.

Vision: To become your provider of choice by pursuing excellence in service that meets and exceeds the expectations of our customers.

GCGH values the worth of all people and believes our partnership should be one of respect and pride.

Quality Team Leadership

Jill Raines, MBA, MSN, RN Chief of Clinical Quality

Jill Raines, MBA, MSN, RN serves as the Chief of Clinical Quality.  A graduate from Shakamak High School, Jill received an associate of science in nursing (ASN) from Vincennes University in 1996.  She continued her education at Indiana Wesleyan University obtaining her BSN (2013), MSN (2017), and master’s in business administration (MBA, 2017).  Raines began working at Greene County General Hospital in 2003 where she served as an obstetrical and emergency department nurse and house supervisor before her role in quality. Jill also serves as a Board Member at Large for the Indiana Association for Healthcare Quality.



Quality Team Members

Megan Brust Quality Analyst
Kylee Ferree Quality Analyst, My Clinics
Briana Husband Director of Complaince and Risk
Kyla Nichols, RN, BSN Quality Nurse
Stacy Street, RN, BSN
Infection Prevention/Employee Health Nurse


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