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Paying Your Bill 812-847-5208

Patient Portal

The best and easiest way to access and pay your bill is through the Hospital’s Patient Portal. This online tool gives you access to your accounts 24/7. All you have to do is provide your email address to the registration clerk when you arrive at the Hospital for services, and then follow the instructions provided to you in the email you receive.

Paying your bill with the portal

The Patient Portal is easily accessible from every page of our website. Simply click the light-blue tab on the right side of the screen (available for desktop and mobile device users), log on, and manage your bill. You can also view a detailed video tutorial for the Portal HERE.

Business Office

Due to the COVID-19 situation, the business office is closed to the public. Payments may be made and medical records picked up at the business office, however, by ringing the doorbell located outside of the office. A representative will greet you at the door and assist you.

At Greene County General Hospital, we’re committed to providing you with the best available healthcare as well as reliable billing services. Our business office can be reached at (812) 847-5208 Monday through Friday 8 am to 4:30 pm. The office is located across the street from the Hospital at 1206 N 1000 W, Suite C.

Greene County General Hospital accepts cash, check, or credit cards. We accept American Express, MasterCard, Visa, Discover, Diner’s Club, & Health Savings Cards.

Financial Assistance

sitepolicyposterHealthcare expenses are often unexpected or may seem overwhelming as a medical condition is discovered. Our Account Representatives are committed to assisting patients with payment options that will meet family budget needs, including a discounted sliding fee schedule.

Many patients do qualify for assistance with medical expenses, or assistance with payment options. We do not turn away patients based on their ability to pay.

To see if you or your family qualify for assistance or for questions, please contact the business office at 812-847-5208 from 8 a.m. to 4:30 p.m. Monday through Friday. You may also download a PDF version of the Financial Assistance Application using the link below.

Financial Assistance Application

Financial Assistance Guidelines 2020

Financial Assistance Policy


Estimates and Costs

Greene County General Hospital is your partner in health care, so we have tried to make it as easy as possible to understand the costs associated with our most common procedures and services. The patient’s bill for will vary due to a number of reasons including:

  • A patient’s health insurance coverage will have a major impact on the final bill. Deductibles, co-pays, and type of insurance all factor in to determine what the patient will actually owe.
  • Additional tests or services not included in the stated price may be ordered by the physician, in order to treat, diagnose or care for your individual needs.

The prices listed only show Greene County General Hospital facility charges. They do not include charges from physicians such as surgeons, radiologist, and other specialists. Each physician will bill you separately for their professional services. These bills could come from, but are not limited, to the following:

  • My Clinics
  • Clinical Radiologists
  • Individual physicians

Prices are subject to change. If there is a particular procedure not listed, please call the Greene County General Hospital business office at 812-847-5208 for pricing information.

Cost of care

A patient may ask for an estimate of the amount the patient will be charged for a non-emergency medical service provided in this facility. The law requires that an estimate be provided within 5 business days. Patients can contact the estimates team by phone at 812-847-5208. Estimates are available in writing or by mail.

It is very challenging to estimate an exact bill for services before a patient visits the hospital because the services the patient receives will vary based on their specific healthcare needs. However, Greene County General Hospital makes every effort to provide clear and transparent pricing information to our patients.

Greene County General Hospital has prepared a chargemaster list. This list contains standard charges patients may incur. Prices may fluctuate based on availability and market conditions.  Also, this chargemaster may have limited value to consumers as the pricing information does not take into account contractual adjustments for commercial payer arrangements, financial assistance awarded to patients, and other discounts.


For more information about the cost of care, please visit the mycareINsight website at the following link:

COVID-19 testing charges

The charge for COVID-19 testing at Greene County General Hospital is set at a cash price of $175; this price is subject to our standard billing procedures. This price is only for the COVID-19 test and does not include any other tests or services the patient might receive when being evaluated or treated.  The hospital will bill for this lab test through the patient’s insurance plan. Patients are always encouraged to apply for financial assistance in the event of a hardship; contact our Business Office at 812-847-5208 to apply.

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